
Tacug's mission is to bring together the Amazon Connect community to help develop and improve how members support their customers through the continual evolution and enhancement of the Amazon Connect platform.

Founded in March 2024 by John Ing, who has been working with AWS and Amazon Connect since early 2018 having led the first UK Bank onto Amazon Connect and continues to help organisations adopt & migrate to Amazon Connect.

Tacug's purpose is to provide our members with an independent place of best practice for all things Amazon Connect. Share insights, collaborate & solve operational challenges.
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